Issues and Opportunities in Out-of-School Time Evaluation Briefs
Beyond the Head Count:
Evaluating Family Involvement in Out-of-School Time
Number 4, August 2002
Margaret Caspe, Flora Traub, Priscilla
Little, Harvard Family Research Project
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Harvard Family Research Projects (HFRP) Issues and Opportunities
in Out-of-School Time Evaluation briefs are short, user-friendly documents
that highlight current research and evaluation work in the out-of-school time
field. These documents draw on HFRPs research work in out-of-school time
in order to provide practitioners, funders, evaluators, and policymakers with
information to help inform their work. This fourth brief, Beyond the Head
Count: Evaluating Family Involvement in Out-of-School Time, offers an overview
of how out-of-school time programs involve families and how programs can evaluate
family involvement.
Why Consider Family Involvement in Out-of-School
Time Programming?
Engaging families is one of the many strategies that out-of-school time (OST)
programs use to create quality, adult-supervised experiences for children ages
five through nineteen during non-school hours. Therefore, like many OST program
components, it is critical that the field build a knowledge base to understand
how families are involved in their childrens out-of-school time, and how
that involvement influences childrens development. Evaluating family involvement
in OST is an effective means to build this knowledge base, thus enabling OST
programs to understand and improve their family involvement strategies and services,
while expanding opportunities for families to be together. Both the potential
gains from evaluating family involvement and the increasing demand from the
U.S. Department of Education, other funders, and the public to assess program
impact and to use data for program improvement, render evaluation of OST programming,
including family involvement, essential to ensure quality programming and sustainability
of public and financial support.1
This Issues and Opportunities in Out-of-School Time Evaluation brief draws
on evaluation findings from the Harvard Family Research Projects Out-of-School
Time Evaluation Database2 and
key informant interviews and email correspondence to define and propose a framework
for understanding family involvement in OST. The brief then examines ways for
OST programs to evaluate their own family involvement strategies and practices.
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A Note on Our Methodology
HFRPs Out-of-School Time Evaluation Database is a collection of evaluations
of both large and small out-of-school time programs and initiatives. Evaluations
included in the database meet the following three criteria: 1) the evaluated
program/initiative operates during out-of-school time, 2) the evaluation aims
to answer a specific evaluation question or set of questions about a specific
program/initiative, 3) and the evaluated program/initiative serves children
between the ages of five and nineteen. Of the 21 profiles currently in the database,
6 reported family involvement findings.
To augment the database information, HFRP conducted 15 key informant interviews
with OST program directors and evaluators across the nation. Additionally, HFRP
staff monitored the School Aged Child Care Issues and Concerns listserv (SAC-L)3
and Promising Practices in Afterschool listserv (PPAS)4
and elicited responses from over 40 OST professionals regarding their family
involvement practices (see Appendix A for the list of questions). This brief
brings together information from these sources to answer the following questions:
- How do out-of-school time programs involve families?
- How are out-of-school time programs evaluating family involvement?
- What can out-of-school time programs do to evaluate family involvement?
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How Do Out-of-School Time Programs Involve Families?
Out-of-school time programs that involve families tend to do so in a variety
of ways. Our exploratory research suggests that these programs may create opportunities
for families to:
- Enrich their own adult educational development.
- Engage with their children in meaningful shared OST experiences.
- Participate in program governance and community leadership.
- Build stronger links with schools.
These four dimensions comprise our definition of family involvement in OST.
The following section of this brief establishes these four conceptual dimensions
and illustrates their implementation with examples from OST programs from across
the nation. These four dimensions can be viewed as a dynamic template for OST
programs to use to implement family involvement. Further, these four dimensions
can serve as a basis for evaluating family involvement in OST programs.
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Factors that Shape Family Involvement in Out-of-School Time
There are numerous factors that mediate family involvement in out-of-school
time programs:1
- Logistical Time, economic resources, and workplace flexibility
and stability all contribute to families ability to become involved
in their childrens OST lives.
- Cultural Language and culturally-based beliefs about parents
roles may affect the degree to which program and family members interact.
Culturally sensitive programming and practice is critical to a programs
success in involving families.
- Psycho-social Often parents history with school and how
their own parents were involved in their non-school lives shapes their
own involvement. Many OST programs are located in schools that parents
themselves may have attended and where they may have had negative or
unsuccessful experiences.
- Organizational Family involvement is more likely to happen
when programs welcome parents and extended family members and facilitate
their involvement. In studies of families involved in their childrens
education, these families tend to agree that their level of involvement
depends on outreach from teachers and school administration members
(Ruiz-de-Velasco & Fix, 2001).
1 Based
on email correspondences and key informant interviews conducted February
through April 2002.
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1. Adult Development
Definition
This dimension of family involvement in OST considers parents development
as a context for childrens growth and success. Guided by the premise that
a parent is a childs first teacher, OST programs might offer a variety
of activities and peer networking opportunities that enable parents to assist
their children in learning at home and to enrich their own language and literacy
skills, educational progress, and self-confidence. Many programs include this
dimension of family involvement among their services. In fact, the newly reauthorized
Elementary and Secondary Education Act, as amended by the No Child Left Behind
Act of 2001, includes a provision to offer families of students served
by community learning centers [federally funded OST programs] opportunities
for literacy and related educational development.5
From the Field
Communities In Schools (CIS) in South Carolina is an example of an OST program
whose family involvement activities promote adult development. CIS consists
of 29 local OST programs (and in-school programs) operating at 90 sites. They
employ the Families and Schools Together (FAST) program as one element of their
family involvement curriculum to build the parenting skills of families who
participate in the OST programs. FAST is a 14-week research-based program developed
by Lynn McDonald of the University of Wisconsin and is designed to empower parents
and enhance family functioning. Participating families gather once a week in
the evenings for dinner and to engage in activities designed to build family
cohesion. Transportation and childcare are provided.
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Professional Insights
Morton Weeks, coordinator of the Families and Schools Together
(FAST) program for Communities In Schools in South Carolina comments,
Families are coming closer together and parents are taking more
active roles in their childrens education
Weve seen
that once parents get involved, grades, behavior, everything improves.
Barriers that existed between families and other community agencies, like
schools and mental health service organizations, have crumbled as a result
of the program. People from these other agencies come to FAST meetings
and talk to families about what is available to them in the community
and alleviate some of the hesitancy and fear people have about accessing
[community services].
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2. Shared Out-of-School Time Experiences
Definition
In this dimension of family involvement in OST, families, children, and programs
come together to share meaningful out-of-school time experiences, i.e., those
that promote communication, bonding, and mutual learning among family members.
This dimension takes many forms, ranging from family activity nights, field
trips for the whole family, family volunteering, parties, networking events,
youth performances, and orientation activities. Programs collaborate with families
to exchange information and support the development of relationships between
the parent and child. OST programs view themselves as catalysts to enrich parent
and child interactions in ways that directly or indirectly promote positive
child development. Two-way communication between families and OST program staff
facilitates shared experiences and contributes to their success.
From the Field
Citizen Schools, a Boston-based nonprofit organization, founded in 1995 and
now serving 1,200 children at 13 campuses, offers after school internships (called
apprenticeships) taught by Boston area volunteers (Citizen
Teachers). Citizen Schools supports family and child relationships in
a variety of ways:
- The program offers weekday and weekend excursions where children, families,
and staff have time to bond. These excursions allow families to get out of
the area and participate together in family activities that they might not
otherwise have access to.
- It sponsors family basketball nights to provide time to discuss childrens
academic performance in a fun and lively atmosphere.
- It maintains strong program-family communication by scheduling staff to
call participants homes once a week to debrief families about childrens
achievements and progress in their apprenticeships.
- It recruits Citizen Teachers from among the parent base, with an awareness
that not all parents have the time to make such a commitment.
- Staff photograph each child with his or her family at orientation and keep
the photos near the phone logs so that they feel connected to and familiar
with each family.
- Staff invite parents to offer their voices by sharing stories and advice
at pick-up time.
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Professional Insights
John Werner, Founding Campus Director and Director of the 8th
Grade Academy at Citizen Schools, explains, When parents
come in to pick up their kids, I might have them get up in front of the
group and tell the students to brush their teeth or read more. Ill
introduce them by their favorite television show or book. If they speak
Creole or Spanish, Ill have them give their advice in their own
language and have a child translate. For a lot of these families who are
line workers or work in the service economy where theyre not in
front of people, talking in front of an audience is a big deal. They remember
it and refer later to the experience.
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3. Governance and Leadership
Definition
Family involvement in program governance and decision making is another fundamental
avenue through which parents are involved in OST programming. The underlying
assumption behind this dimension is that OST programs will be more responsive
to family needs and make programming accessible to them if families have a voice
in the process. Families may become involved at two distinct levels: the leadership
they take in their childs OST program and the degree to which they engage
in the larger community to leverage public support for the program.
From the Field
Kansas City, Kansas, is currently involved in an initiative to systematize OST
opportunities for the citys youth. Funded by the Ewing Marion Kauffman
Foundation, Youth Opportunities Unlimited has convened multiple stakeholders,
including parents, to engage in a planning process with the goal of expanding
OST opportunities and making underused OST programs more responsive to community
needs. The initiative develops connections to parents through existing school-related
parent activities and makes use of parent liaisons for outreach to others. They
engage parents in two fundamental ways:
- Input via surveys and focus groups. Parents provide input about their wants
and needs for OST services, what they value and why, and insight as to how
to mobilize other parents as advocates for quality OST programs.
- Collaboration in the planning process. The initiative hopes to find a core
group of parents to serve on several committees that address issues such as:
access to and supply of OST programs, quality, sustainability, and building
public will for OST services.
Through input and collaboration in the planning process, families ensure quality
programming for their children and serve as leaders in the larger community.
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Training Tips
Quality OST programs are dependent on the quality of practitioners and
their professional development experiences. Yet, professionals who are
prepared to work with children are often not prepared to work with families
(Schorr, 1988; Shartrand, Weiss, Kreider & Lopez, 1997). To support
successful partnerships with families, OST programs must consider ways
to train staff in approaches and strategies to work effectively with families.
The National School-Age Care Alliance (NSACA) Standard 33 clearly states
that staff receive training in how to work with families (Roman,
1998). OST professionals need to consider their beliefs and attitudes
about the families they work with and hone their strategies to work with
them, both critical to building a base for successful partnerships.
Three resources to train OST staff in family involvement are:
Family Involvement Network of Educators (FINE): Sponsored by Harvard
Family Research Project, FINE offers training materials in the area of
family involvement, including teaching cases that develop practitioners
abilities to think critically and consider various perspectives in context.
Learn about FINE and access its resources at: www.finenetwork.org.
Building Relationships With Parents and Families in School-Age
Programs: This training handbook by Roberta Newman presents a
number of professional development workshop ideas to train staff in family
involvement activities. This resource is published by School-Age Notes.
For a free after school resource catalog, featuring this book and many
other publications, go to: www.afterschoolcatalog.com.
Making Parents/Families Feel Welcome & Valued: Parents
United for Child Care has developed 50 ideas for increasing parent involvement/engagement
in out-of-school time programs. To obtain this resource email Tania Buck
at buck@pucc.com.
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4. Linking to Schools
Definition
OST programs can serve as a link between families and schools. In this type
of family involvement, parents contact with OST programs provide an avenue
to learn about school policies and programs and to improve communication with
and participation in childrens schools. This linkage function occurs because
OST programs tend to be less bureaucratic than schools, with parents more likely
to develop informal, trusting relationships with OST staff. Many OST programs,
especially those based in schools, have contact with school staff at the end
of the school day and with parents at the end of the OST program. This makes
OST programs natural and physical links between schools and families.
From the Field
An example of an OST program that links families to schools is the St. Louis
Partnership for Children and Youth. This partnership among the Wyman Center
(a youth development organization), Kingdom House, and Guardian Angel Settlement,
all on the south side of St. Louis, Missouri, works collaboratively to coordinate
youth development services and family and community development programs for
their neighborhood. They sponsor OST programs and other family-related activities
and events during the non-school hours.
As part of the partnerships efforts to work more closely with schools,
the Wyman Center family coordinator has developed a working relationship with
a neighborhood elementary school. Touching base with the school frequently,
she advises the school leaders on how to execute outreach efforts and what to
do to engage parents more actively in their childrens education. Conversely,
she reports back to the community with explanations of school policies and reform
efforts. While this role is largely informal, it is evident that the partnership
is leveraging its position in the community to serve as a link between families
and schools.
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Professional Insights
Phyllis Berger from the Firelands Local School District 21st
Century Community Learning Center in Oberlin, Ohio reminds OST professionals,
You have to keep in mind that what you think is good for people
not necessarily always is. We have to keep our ear to the ground
You need to listen to parents in terms of what they want us to do and
what they need. Some of our colleagues have these wonderful plans, but
no one bites because no one wants to do them. We have to keep in mind
what the families want.
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How Are Out-of-School Time Programs Evaluating Family
Involvement?
Few resources have systematically compiled information about family involvement
in OST programs. However, HFRPs Out-of-School Time Evaluation Database
provides information, in an accessible way, about evaluations of both large
and small out-of-school time programs and initiatives (available on the Web
at www.gse.harvard.edu/hfrp/projects/afterschool/evaldatabase.html).
Each profile in the database contains an overview of the out-of-school time
program or initiative that was evaluated, as well as detailed information about
each evaluation report produced about that program. Six of the OST programs
included in the database looked at family involvement in OST as part of their
overall evaluations. The table below highlights these six programs and the performance
measures and data sources employed to evaluate family involvement practices.
Each of these OST program evaluations also examined many other aspects of program
functioning and impact.
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Out-of-School Time Evaluations of Family Involvement
|
| Brief Program Description & Evaluation Design |
Performance Measures/Indicators of Family Involvement1 |
Sources of Family Involvement Data2 |
| Austin Eastside Story Afterschool Program (AES) |
|
AES serves 350 pre-k through 7th grade students from Austin, Texas. Goals
of the program specific to families are to in-crease parents empowerment
and commitment to their childrens education and foster the social
and cultural development of parents and students. Parents are required
to be involved in the program. As a condition of enrolling their children,
all families must sign a form indicating their agreement to attend monthly
parent meetings on parenting and community advocacy skills. They are also
expected to volunteer four hours per month in a role that supports the
program.
The evaluation of AES had a non-experimental design.
|
Parental attendance at monthly meetings and mandatory work requirement
times
Level at which program exhibits parental involvement in program design,
operation, and improvement
Extent of parental satisfaction with program characteristics, quality,
and content |
Evaluator assessment scale
Document review of program files (i.e., family characteristics)
Interviews with approximately half of the program teachers and a
sample of parents (parents were selected by AES program personnel based
on their availability) |
| Juvenile Mentoring Program (JUMP) |
|
JUMP is a federal program aimed at reducing juvenile delinquency, gang
participation, and drop out rates and improving academic performance through
the provision of one-on-one mentoring for youth at risk. JUMP serves approximately
13,000 youth from elementary to high school.
The evaluation of JUMP had a non-experimental design.
|
Extent to which program includes provisions for parental participation
in program policy statements |
Data review: Grantees complete profiles, including policies for
parental permission and participation, and submit narrative reports. |
| Los Angeles Better Educated Students for Tomorrow
Program (LAs BEST) |
|
LAs BEST is an after school program serving 14,000 students per
year. The program goals include creating a safe environment, enhancing
educational support opportunities, providing educational enrichment and
recreation activities, and developing youths interpersonal skills
and self-esteem.
The evaluation of LA's BEST had a non-experimental/quasi-experimental
design.
|
Extent of parental satisfaction with the program
Measure of parents expectations for childrens future
educational attainment
Percentage of parents interested in being involved in planning and
other OST program functions |
Interviews: Parents of participants were interviewed to gather
information about after school care activities and costs prior to the program,
perceptions about LAs BEST staff and programming, parent involvement
in the program, effects of the program on participants, demographics, aspirations
for children, and neighborhood safety.
Interviews were also conducted with program and non-program parents
about childrens OST lives. |
| New York City Beacons Initiative (NYC Beacons) |
|
Beacons are school-based community centers offering after school programming
for children, youth, and families in the evenings, on weekends, and during
the summer. Beacons also serves as a community resource, providing support
and services to parents, senior citizens, and other community members.
They serve over 76,000 youth (pre-school through high school) and 33,000
adults in 80 public schools.
The evaluation of Beacons had a non-experimental design.
|
Extent to which programs offer adult education classes and activities
Number and type of adult education classes and activities offered
Rate of parental participation in adult education classes and activities
Proportion of programs to use adult volunteers
Volunteers self-reported changes in attitude toward children
and community as a result of volunteering
Proportion of programs to provide family support services
Proportion of programs to foster community dialogue and problem solving
Degree to which program-sponsored family and community events attract
diverse audiences |
Interviews/focus groups with youth, staff members, supervisors,
and principals in host schools about issues including parent and family
involvement and support
Focus groups with parents and other adult participants to understand
their participation patterns and how they perceive the Beacon
Observation
Surveys |
| The After-School Corporation (TASC) |
|
TASC serves about 32,000 elementary through high school students in urban,
suburban, and rural areas. TASCs two-part mission is to enhance
the quality of after school programs and increase the availability of
after school opportunities in New York by providing resources and strategies
for establishing or expanding after school projects.
The evaluation of AES had a non-experimental/quasi-experimental design.
|
Extent of parental involvement in the program
Frequency of programs contact with parents and community members
Type of program-parent communication
Number of parents site coordinators communicated with in the last
month regarding individual children
Number of site coordinator interactions with community members in
the last month
Percentage of parents reporting increased involvement with their
childs school as a result of the program
Proportion of school principals reporting that parents in their school
are more satisfied with the school
Rate of parental satisfaction with the program |
Document review of parent outreach materials
Interviews with site coordinators, principals, project staff, teachers,
parents, and students
Surveys administered to site coordinators, principals, project staff,
students, and parents of participants about project implementation and quality
(e.g., goals, opportunities) |
| YouthPlaces Initiative (YouthPlaces) |
|
YouthPlaces is an after school program in Baltimore, Maryland serving
an estimated 10,000 elementary, middle, and high school students. The
program mission is to strengthen existing YouthPlaces in the city by providing
training, technical assistance, and implementation funds to meet established
quality standards and demonstrate the effectiveness of high quality after
school programs in producing positive youth outcomes.
The evaluation of AES had a non-experimental design.
|
Degree of program support for inclusion of youth and parents in
program planning |
Surveys of executive directors, staff, and site leaders |
1
This table includes only the performance measures/indicators relating to
family involvement. The evaluations employed other performance measures/indicators
that are not included in this table.
2 This
table includes only the data sources relating to family involvement. The
evaluations employed other data sources that are not included in this table. |
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Types of Programs Evaluating Family Involvement
The six programs in the Harvard Family Research Project Out-of-School Time
Evaluation Database that evaluated family involvement are:
- Austin Eastside Story Afterschool Program (AES)
- Juvenile Mentoring Program (JUMP)
- Los Angeles Better Educated Students for Tomorrow (LAs BEST)
- New York City Beacons Initiative (NYC Beacons)
- The After-School Corporation (TASC)
- YouthPlaces Initiative (YouthPlaces)
These six programs, with varied size, scope, and program mission, represent
a range of OST approaches. Some initiatives have just 350 participants per year,
as in the Austin Eastside Afterschool Program, while others are large, such
as New York City Beacons Initiative, which serves 76,000 youth and 33,000 adults
annually. Four of the programs are local in scope, but TASC operates throughout
the state of New York and the Juvenile Mentoring Program serves youth nationwide.
LAs BEST has been in operation since 1988 while YouthPlaces was founded
in 1999. The six programs have a variety of missions, including increasing the
quality and quantity of OST opportunities (YouthPlaces and TASC), broadening
supports for youth and families (NYC Beacons), and reducing juvenile delinquency
and enhancing academic achievement (JUMP).
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Types of Evaluation Design
All of the OST evaluations that examined family involvement had a non-experimental
design6 component.
Additionally, two of the six employed a quasi-experimental design, in which
program participants were compared to non-participants who attended the same
schools. However, the two programs that used a quasi-experimental design did
not use it for an analysis of the impacts of family involvement, but rather
focused on other OST program impacts. This distribution of designs is similar
to all OST program evaluations: most evaluations focus on how the program is
being implemented and examine participants experiences (formative evaluation)
rather than on the impacts that the program is having on participants (summative
evaluation).
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Activities That Promote Family Involvement in Out-of-School Time
Following are the activities and approaches that OST programs are using
to involve families along the four dimensions described in the How
Do Out-of-School Time Programs Involve Families? section. It was compiled
from a review of the Harvard Family Research Project Out-of-School Time
Evaluation Database,1
email correspondences with OST practitioners and directors, OST key informant
interviews, and training workshops done with OST practitioners by HFRP
staff members. It shows that programs are already engaging families in
multiple ways across the four dimensions. Communication, respect, and
relationship-building are viewed as critical to all of these activities
and, as such, are not present in any one category, but rather span all
of them.
|
| Adult Development Activities |
Parent and Child Shared Activities |
Governance and Leadership Activities |
Activities That Link Parents to Schools |
GED classes
ESL classes
Job skills training
Parenting classes
Family literacy programs |
Family activity nights
Weekend family excursions
Parties
Program orientations
Newsletters
Phone calls
Conversations at pick-up and drop-off hours
Employing parents as staff
Using parents as volunteers
Incorporating parents culture and experiences into the curriculum
|
Parents serving on program advisory boards
Parents serving as program evaluators
Parents maintaining voting rights on different program initiatives
Networking events
Conducting parent needs and satisfaction assessments
Parents and programs partnering with other community stakeholders
to build and change OST services
Hosting conversations about issues important to the community
Cultivating parents as leaders of children through work in the program
|
OST staff sitting in on meetings between families and schools regarding
individual children
OST staff attending parent-teacher conferences
OST staff passing information between school and home
Programs linking with Parent Teacher Association (PTA) meetings and
school-sponsored family nights
OST staff spending time in childrens classrooms
OST staff providing both teachers and parents with updates about
childrens homework progress and understanding
OST programs holding meetings to discuss how to get children ready
for the next academic year
OST programs helping families select appropriate schools for their
children |
| 1
The Harvard Family Research Project Out-of-School Time Evaluation Database
is available at: www.gse.harvard.edu/hfrp/projects/afterschool/evaldatabase.html. |
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Performance Measures
Performance measures allow a program to quantify the services or interventions
offered in the areas of activities, efficiency, capacity, or quality. A program
acting alone can affect performance measures, of which there are two types.
Measures of effort are the direct outputs of program strategies and activities.
Measures of effect are changes in the target population that come about as a
result of program strategies and activities. For example, a measure of effort
for family involvement may be the number of families attending a family picnic;
a measure of effect may be feelings of closeness between parents and children
as a result of the picnic.7 It is important
that program objectives drive performance measure development so that the data
will be relevant to program stakeholders.
The evaluations that examined family involvement used a wide array of performance
measures to do so. Performance measures fell into the following categories:
- Rate of participation in family involvement activities (4 out of 24)8
- Type and frequency of family involvement activities (6 out of 24)
- Type and number of communications/interactions between program staff and
families (4 out of 24)
- Familial satisfaction with the program (3 out of 24
- Parents relationship with schools (2 out of 24)
- Organizational capacity for family involvement (2 out of 24)
- Other (3 out of 24)
As this broad selection of performance measures indicates, each evaluation
included in the HFRP database that assessed family involvement did so in a unique
way. The performance measures that evaluators used to evaluate family involvement
were a reflection of the mission of the OST program, the programs philosophy
on family involvement, and the strategies and activities the program employed
to engage families. The majority of the performance measures that OST evaluations
relied on to measure family involvement were descriptive. In other words, they
measured what the programs were doing to engage families and how this involvement
was implemented.
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Data Sources
These six programs relied on a number of data sources to measure family involvement,
but the most common source was interview data. In particular, evaluators interviewed
parents, program staff, youth, and principals, in that order of frequency, to
gain a better understanding of family involvement practices and experiences.
Program documents were also a data source for some evaluations, allowing evaluators
to examine family involvement policies and parental outreach materials. Some
evaluations made use of survey data to gauge family involvement, but far fewer
than the OST evaluations in the database that did not assess family involvement.9
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What Can Out-of-School Time Programs Do to Evaluate Family
Involvement?
Evaluation allows for a systematic assessment of family involvement practices
that will benefit all programs striving to engage families. OST programs can
use evaluation to learn what family involvement activities they are currently
engaged in, whether those activities meet the needs of program stakeholders,
what can be done to improve family involvement practice, and what the outcomes
are for families and children of the activities in each of the four dimensions
of family involvement.
However, there is no one best way to evaluate family involvement in OST. This
review of the evaluation of family involvement in out-of-school time programs
demonstrates that programs are using a wide array of evaluation designs, methods,
and data sources to document and assess the level and type of involvement that
families have in their childrens OST programming. OST programs select
the evaluation approach that enables them to answer the most pressing questions,
based on the information needed to make program improvements and meet funders
requirements. For example, an OST program whose mission includes a goal to involve
families in program governance might assess the degree to which parents participate
in decision-making meetings, provide feedback about program implementation,
or help interview staff. Similarly, a program aiming to strengthen family-school-youth
relationships might interview school staff, family, and youth to determine the
degree of continuity these stakeholders perceive among the home, school, and
OST program venues.
Despite the variation in how OST programs are evaluating family involvement
practices, there are some basic evaluation approaches that can help programs
collect information to better understand how to serve and engage the families
of the youth that participate in their programs. While a programs information
needs will determine the evaluation approach it chooses, thinking carefully
about each of the four dimensions of family involvement allows the program to
broaden its scope of inquiry and study those aspects of family involvement that
are most relevant to its programming.
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Needs Assessment
Need can be defined as the gap between the problem and the
existing efforts, resources, and programs to deal with the need (Linney
& Wandersman, 1991). When assessing needs, a program must acknowledge the
services already available and identify those that could potentially be of help
if provided to the youth and families participating in the OST program. It is
equally important to identify the strengths of the families and communities
the program serves, and assess the ways in which these strengths can be capitalized
on for maximum benefit to program participants. A needs assessment to better
understand the needs of families could inform four areas:
- How are families already involved in their childrens OST programming?
- How are families needs being met through the OST program?
- How could families and youths needs be addressed by engaging
families in OST programs, or, more broadly, in youths non-school lives?
- What are the strengths of families and the community and how can they be
used?
OST programs can use several methods to carry out a needs assessment, including
interviewing and surveying families about how they want to be involved in their
youths non-school time. Programs can also interview and survey other community
members, businesses, cultural organizations, and religious associations. Further,
other youth-serving organizations may provide valuable information about how
they engage families and what they perceive the community needs. Although needs
assessments are commonly associated with programs just starting to serve youth
and their families, they can be conducted at any time in a programs development
when staff members want to step back and assess the evolving needs and capabilities
of participants and their families. Families can also be involved in continuous
assessment and improvement of program offerings.
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Service Documentation
OST programs may document their services to gather valuable information about
the frequency, content, and quality of program activities offered in each of
the four dimensions of family involvement. Programs can then report this data
to multiple stakeholders, such as program staff, funders, parents, and community
members. Many funders, including the U.S. Department of Education through the
21st Century Community Learning Centers grants, require that OST programs provide
documentation of services. However, even programs whose funders have no such
requirement can benefit from systematically assessing and describing the services
they offer. Family involvement services and activities may be documented and
measured as part of a larger effort to document all OST services.
The questions that OST programs use to guide the documentation of their family
involvement services relate to the kind(s) of family involvement that the program
practices. For example, programs that offer adult educational development may
want to track the number and types of adult enrichment opportunities available.
Similarly, OST programs that provide links between home and school may want
to track how many times staff have participated in family-school meetings, or
how frequently they distribute information about the participants school(s).
Following are some service documentation questions to guide OST programs in
documenting their family involvement services in each of the four out-of-school
time family involvement dimensions.
1. Adult Development
What adult educational activities/services does the program provide?
How many adults participate in educational services and activities?
What does the program do to ensure that families interests are
reflected in the program offerings?
What does the program do to support parent participation in adult development
(e.g., transportation, food, childcare)?
What does the program do to enhance parents ability to support
their childrens learning?
2. Shared Out-of-School Time Experiences
What activities does the program provide to foster meaningful, shared
experiences between families, children, and program staff (e.g., dinners, field
trips, meetings, sports)?
How often do families participate in these activities?
How does the program capitalize on families strengths in the design
and implementation of family activities?
How does the program communicate with participants families?
How often does the program communicate with participants families?
Does the program provide learning opportunities between parents/adults
and children (e.g., literacy, library field trips)? If so, how?
3. Governance and Leadership
In what leadership activities do parents participate?
How many parents participate in program governance/leadership?
How does the program solicit parent input about program governance (e.g.,
surveys, focus groups, informal parent meetings)?
How does the program recognize and use family strengths (e.g., parents
leadership experience gained through OST staff positions or the PTA, organizing
abilities, cultural understanding of other families) in program governance?
Does the program use program governance/leadership opportunities to engage
parents in dialogue about issues of importance to them (e.g., childrens
schooling, community problems)? If so, how?
4. Linking to Schools
What activities does the program undertake to link participants
families with their children schools?
How frequently does the program link families with their childrens
schools?
Is this linkage formal or informal?
Who initiates these linkage opportunities (e.g., program staff, parents)?
Does the program make an effort to learn about and address parents
concerns about childrens schooling? If so, how?
Regardless of the type(s) of the family involvement strategies that OST programs
pursue, there are some basic questions that all programs can ask to get a better
sense of their service delivery:
- What activities does the program undertake to engage families in their childrens
out-of-school time lives?
- How many families participate in family involvement activities?
- Which families participate in family involvement activities?
- How are staff resources allocated to family involvement activities?
- How are funds used to provide services that allow for family involvement
in the program and childrens out-of-school time hours?
A variety of methods can be used to collect data for service documentation.
These include, but are not limited to:
- Surveys of families, staff, and children about the engagement of families
in the program
- Interviews with families, staff, and children about the engagement of families
in the program
- Forms for staff to fill out about daily activities
- Parent communication logs for staff to record the date, time, and topic
of conversations with parents
- Sign-in sheets for parents to fill out at family activities or adult classes
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Program Impact Evaluation
Program impact evaluation is used to explore a programs effectiveness
in producing intended results. However, evaluating the impact of family involvement
on the children and families who participate in an OST program is something
that few, if any, OST programs have attempted. OST programs that have conducted
impact evaluations of their programming tend to look at the effect of all program
activities on the children and families they serve. Disaggregating particular
program strategies or activities, such as family involvement practices, to see
the differential impact of one area of service is more complex and beyond the
scope of most evaluations. Nonetheless, including family involvement practices
in the evaluation of overall program impact on participants is a viable strategy.
This will allow programs who do value family involvement to prove to stakeholders
that their comprehensive program, of which family involvement is one component,
is making a difference.
As OST evaluation designs become more nuanced, programs can use program impact
evaluation to answer the following questions about family involvement. Clearly,
each OST program can focus on the outcomes most closely related to their mission,
and design research questions accordingly.
- Do adult development programs offered by OST programs lead to parents
increased capacity to assist their children in learning at home, improved
language and literacy skills, educational progress, and self-confidence?
- Do shared experiences between families and children in OST programs lead
to improved parent/child relationships?
- Does family involvement in OST programs lead to greater involvement of families
in their childrens in-school education?
- Does family involvement in OST programs improve childrens developmental
outcomes in the cognitive, emotional, social, and physical domains?
Impact evaluations strive to demonstrate a causal relationship between the
services provided and the outcomes experienced by participants. The design of
the evaluation determines the strength of the evidence for that causal relationship.
An experimentally designed evaluation, which enables evaluators to assume that
the only difference between the participants and non-participants is their participation
in the evaluated program, provides the most powerful statistical support for
a causal relationship. However, experimental studies require the identification
of a randomly assigned control group, which may present evaluation challenges
that are beyond the scope of many OST programs. Therefore, a quasi-experimental
design, where OST program participants outcomes are compared to outcomes
from demographically similar non-participants at a different school or from
a national data set, may be a more practical solution. However, both experimental
and quasi-experimental designs may be more resource-intensive than many local
OST programs can manage by themselves. Further, many OST evaluation questions
do not necessitate the use of experimental and quasi-experimental designs, and
thus most OST programs prefer to assess their family involvement strategies
using non-experimental approaches.
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Evaluation Tip
The National School-Age Care Alliances Standards for Quality may
serve as a guide to programs in documenting family involvement practices.
Three of the thirty-six standards for quality OST programming directly
address family involvement (Roman, 1998):
- Staff and families interact with each other in positive ways.
- Staff support families involvement in the program.
- Staff, families, and schools share important information to support
the well-being of children and youth.
Performance measures can be developed from each of these quality standards.
For example, a program interested in achieving positive interaction between
staff and families might measure parent and staff satisfaction with their
mutual relationship. Or, a program aiming to facilitate information-sharing
between staff, families, and schools might create a performance measure
that documents the number of conversations these three entities have about
childrens well-being.
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A Note on Evaluators
As an OST program begins the evaluation process, there are two possibilities
as to who will conduct the evaluation. The first is the program itselfa
director, staff member, or other program stakeholder. The second option is an
outside evaluator. Which of these two possibilities is appropriate for any given
OST program depends on the type of evaluation conducted and the resources that
the program has at its disposal, including time, money, and evaluation expertise.
Conducting a needs assessment or documenting services are two types of evaluation
that an OST program might be able to conduct without the assistance of a professional
program evaluator. An impact evaluation, due to the more complex design and
methods required, may be better suited to an outside evaluators expertise.
Outside evaluators also bring an objectivity to the evaluation that may be valuable
in identifying areas for program improvement and inspiring credibility in program
stakeholders, particularly funders and the public.
Hiring a consultant is not the only way to bring in an outside evaluator. Following
are two examples of how OST programs can partner with others to evaluate their
family involvement practices.
Partnering With Universities
The Firelands Local School District 21st Century Community Learning Center in
Oberlin, Ohio partners with Ashland University, a small local university, to
conduct its evaluations. Graduate students working towards masters degrees
in Curriculum and Instruction are required to take a qualitative research methods
course. As part of this course, these beginning researchers conduct non-participant
observations, surveys, and interviews in the Firelands 21st CCLC to evaluate,
among other things, its family involvement practices. Students get to know the
families in the program by sitting in on adult education classes and attending
weekend excursions. In each of these settings, the evaluators talk to the parents,
observe group dynamics, and gather data on relevant performance measures.
This university-OST program evaluation partnership is a promising model for
a number of reasons. To begin with, cash-strapped programs often do not have
the funds to hire an independent evaluator. Expertise at the university level
is a good alternative. Also, using student researchers provides programs with
multiple evaluators who each bring different perspectives. Finally, by engaging
students in evaluation early in their career, the OST field is training a new
generation of evaluators sensitized to the importance of family involvement
in OST.
Partnering With Parents
SHED, Inc., a school-age care program in Andover, Massachusetts, is using parents
as evaluators. Sydney Bialo, Executive Director of SHED, Inc., has gone through
the NSACA accreditation process. She explains, one of the keys to program
evaluation is to have a lot of family involvement in the process. Her
program engages 12 families on the assessment team. These families observe program
activities and report their observations on the Assessing School Age Quality
form.
Using parents as evaluators in this way generates many positive outcomes for
the program and the families. First, relationships are formed among families
as well as between families and OST program staff. The process of observing
also brings parents into the daily activities of the program and enables them
to better understand the program in action. Usually parents only see a snapshot
at pick-up time, if that. These parents are in a unique position to both connect
with their childrens daily experience and also to market the program to
other families. As a result of the process, four of these families have formed
a Parent Involvement Committee in response to their findings that other families
are looking for ways to engage in the program.
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Evaluation Tip
If an OST program chooses to hire an evaluator to conduct its evaluation,
the program can expect the evaluator to:
- Observe the normal day-to-day activities of the OST program at length.
- Be sensitive to the needs of all program stakeholders, including children,
families, and staff.
- Be willing to communicate and do so in a way that is easily understandable.
- Inspire change and assist in assessing processes to implement change.
- Help determine what the program needs to know, rather than dictate
the programs needs.
- Promote site ownership of the evaluation.
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Conclusion
Research suggests that family involvement in childrens learning and
development supports childrens school success (see Appendix
B). This involvement is not only focused on what parents do to support their
childrens learning in school, but also what they do to engage in childrens
learning and development during the non-school hours. As an increasing number
of children and youth take advantage of OST programs, providers must consider
innovative ways to expand the range of opportunities for families to participate
in out-of-school time learning so that these benefits are not lost. Four dimensions
of family involvement seem particularly salient to out-of-school time programs:
adult development, shared experiences for children and families, program governance,
and linking to schools. This last dimension, which is unique to OST programs,
holds high potential for future evaluation of family involvement impact on student
outcomes because research has found that a predictor of student achievement
is family involvement in their childs education at school and in the community
(Henderson & Berla, 1994).
To date, little evaluation work has been conducted to examine the nature and
scope of family involvement, much less its impact on youth development. This
review of OST program evaluations that do include family involvement reveals
that most programs are conducting formative evaluations to learn about families
experiences and program practices along the four dimensions of family involvement
in OST. Moving forward, especially in the current policy context which emphasizes
a connection between OST experiences and academic achievement, evaluation of
family involvement in OST programswhether through needs assessment, service
documentation, or impact evaluationis key to improving family involvement
practices and, ultimately, to fostering improved child outcomes.
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Appendix A
Questions Sent to SAC-L and PPAS Listservs
To inform this brief, HFRP staff monitored the School Aged Child Care Issues
and Concerns listserv (SAC-L) and Promising Practices in Afterschool listserv
(PPAS) and elicited responses from over 40 OST professionals regarding their
family involvement practices. HFRP staff asked the following questions:
- What is your program doing in terms of family involvement?
- How has your program been successful in involving families and what are
some of the challenges in doing this? What would help you address these challenges?
- Do you have any family involvement practices that you think are innovative
and that you think other programs could benefit from learning about?
- If you have conducted an evaluation of your program, have you included questions
about family involvement? Please describe.
- Have families been involved in the evaluation of your program? If so, how?
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Appendix B
Research on the Benefits of Family Involvement in Education
Research over the last 30 years has shown the benefits that family involvement
in education can confer on students, their families, and schools. The positive
influence of family involvement in education on childrens achievement
has been established (Chavkin, 1993; Eccles & Harold, 1993; Epstein, 1991;
Henderson & Berla, 1994; Hoover-Dempsey & Sandler, 1997). This positive
effect endures throughout the pre-k through 12th-grade years and manifests itself
in areas such as literacy and mathematics (Izzo, Weissberg, Kasprow & Fendrich,
1999; Lee & Croninger, 1994; U.S. Department of Education, 2001). Beyond
increases in learning and higher test scores, research has also demonstrated
that family involvement improves student school attendance, fosters higher aspirations
for post-secondary education, facilitates successful transitions between elementary,
middle, and high school, reduces drop-out rates, and increases enrollment in
higher level high school classes (Kraft-Sayre & Pianta, 2000; Ma, 1999;
Scribner, Young & Pedroza, 1999). Students social functioning can
also be improved by family involvement in education in such areas as student
behavior, motivation, social competence, and relationships between students
and teachers as well as between students and their peers (Adams & Christenson,
2000; Marcon, 1999; Palenchar, Vondra & Wilson, 2001).
In addition to supporting the successes of individual students, family involvement
in education has been shown to foster more positive outcomes for both schools
and families. Research suggests that schools may enjoy an improved school climate,
increased resources, and richer curriculum capacity when families are actively
engaged in their childrens learning (Smrekar & Cohen-Vogel, 2001;
Moll & Gonzales, 1997). Outcomes for families may include: changes in skills,
knowledge, and beliefs (Chrispeels & Rivero, 2001); access to more resources;
and increased capacity to advocate for childrens rights and school reform
(Lopez, 2002).
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Notes
1 Little, P., Traub,
F., & Horsch, K. (2002, April). Evaluation of 21st Century Community Learning
Center programs: A guide for state education agencies. Cambridge, MA: Harvard
Family Research Project. [Available at: www.gse.harvard.edu/hfrp/projects/afterschool/resources/issuebrief2.html.]
2 The Harvard Family
Research Project Out-of-School Time Evaluation Database is available at: www.gse.harvard.edu/hfrp/projects/afterschool/evaldatabase.html.
3 For more information
about the SAC-L listserv go to: ecap.crc.uiuc.edu/listserv/sac-l.html.
4 For more information
about the PPAS listserv go to: www.afterschool.org/communicating.cfm#listserve.
5 For the complete
text of the No Child Left Behind Act, see www.ed.gov/policy/elsec/leg/esea02/index.html.
6 Non-experimental
evaluation designs use purposeful sampling techniques to get information-rich
cases and include: case studies, data collection and reporting for accountability,
participatory approaches, theory-based/grounded-theory approaches, ethnographic
approaches, and mixed method studies. In experimental evaluation design, participants
are randomly assigned to treatment and control groups. Quasi-experimental designs
are similar to experimental designs except that the subjects are not randomly
assigned to either the experimental or the control group, or the researcher
cannot control which group will get the treatment.
7 For more information
on performance measures in out-of-school time see: Coffman, J. (2002). Learning
from logic models in out-of-school time. Cambridge, MA: Harvard Family Research
Project. [Available at: www.gse.harvard.edu/hfrp/projects/afterschool/resources/learning_logic_models.html.]
8 In other words,
4 out of the 24 performance measures included in this analysis fell into this
category.
9 Based on information
from the Harvard Family Research Project Out-of-School Time Evaluation Database,
available at www.gse.harvard.edu/hfrp/projects/afterschool/evaldatabase.html.
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Acknowledgements
Preparation of this brief was made possible through the support of the Charles
Stewart Mott Foundation. M. Elena Lopez at HFRP was an invaluable advisor
and reviewer. We also want to acknowledge the professionals from the field who
reviewed earlier drafts and provided valuable feedback: Tania Buck, Donna Walker
James, and Christina Russell. In addition, we are grateful to Jill Anthony,
Deanna Armstrong, Phyllis Berger, Sydney Bialo, Carol Bines, Jane Feinberg,
Rachel Fix, Robin Granger, Laurie Beth Hartzell, Sharon Misplay, Claudette Reichert,
Kelly Reinhardt, Joan Ricci, Jane Voorhees, Morton Weeks, John Werner, and Allison
Williams for speaking to us about family involvement practices and evaluation
in their OST programs and the numerous OST providers who shared their insights
with us by email.
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