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HGSE Licensure Contacts & Other ResourcesHGSE Licensure ContactCareer Services Office - Licensure Unit Note: If you have a question concerning licensure please e-mail Roger Dempsey at licensure@gse.harvard.edu. Massachusetts Resources & LinksI. Massachusetts State Department of Education Contact InformationThe Office of Educator Certification and Licensure Online Applications and HelpYou may find the answers to many questions about applying for or renewing licenses on the DOE's Licensure website. In most cases, this is the most efficient way to find out about licensure. Through this web page you can apply for licensure online (by clicking on "Academic" and then "Apply Online"); check the status of your application (by clicking on "Academic" and then "Check Status"); and determine the requirements for a particular license (by going to Licensure Help Online). Also, the DOE's FAQ website is helpful toward answering your licensure questions. Phone ServiceThe MA DOE's Call Center is available Monday, Tuesday, Thursday and Friday from 9:00AM - 4:45PM and Wednesday from 9:00AM to 7:00PM at (781) 338-6600. Walk-In ServiceThe DOE Office of Educator Certification and Licensure's walk-in service is available Monday through Friday from 9:00 a.m. to 5:00 p.m. at the Educator Licensure Service Office in the Department of Education, 75 Pleasant Street in Malden. E-mail ServiceThe DOE provides assistance by e-mail for the following licensure topics: Massachusetts Tests for Educator Licensure (MTEL): Licensure: Technical help for logging into the Educator Licensure and Recruitment (ELAR) system: License renewal: Adult Basic Educator voluntary licenses: Vocational educator licenses: License revocation: II. National Evaluation Systems, Inc. (NES) Contact Information
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